FAQ
Q:Product cracking, burr damage
A:Guanglong factory can make 100% excellent products. Factory branch 100% inspection online. The surface burr of the product is 0%. We have strict quality control processes, including material inspection, production monitoring, and final product testing.
Q: The product is missing parts, or parts are damaged.
A: During the packaging, we will be three processes to check whether accessories are missing. And Please provide the missing pictures/videos and support compensation for the corresponding lost product quantity in the second order.
Q: Packing damage
A: Choose mail-box packaging, provide 100% factory drop test video.
Q: Door to Door Shipping service
A: Cooperate with us to provide you with VIP freight forwarding insurance (lost goods in the warehouse, compensation for the corresponding value of the goods).
Q:What materials are the Bamboo Cheese Board Gift Set made of?
A: The Bamboo Cheese Board Gift Set are crafted from high - quality bamboo or acacia wood, which is naturally water - resistant, durable, and resistant to scratches and dents.
Q: How many accessories come with the Bamboo Cheese Board Gift Set ?
A: The Bamboo Cheese Board Gift Set includes multiple accessories such as little bowls for dips, different types of cheese knives, slate, marble, tray and fruit forks to meet all your hosting needs.
Q: Can the size of the cheese board be customized?
A: Yes, we can adjust the material, size, engrave your logo, package according to your requirements.
Q: What's the price per unit?
A: The price varies based on quantity, customization, and shipping terms. Please let us know your details for an accurate quote.
Q: How is the product packaged for shipping?
A: Each Bamboo Cheese Board Gift Set is carefully wrapped and placed in a sturdy box with protective materials to prevent damage.
Q: What is the minimum order quantity?
A: Our minimum order quantity is 500 pieces for bulk purchasing. The cost of the sample can be refunded.
Q: Can I get a sample before placing a large order?
A: Yes, samples are available. We can send samples for you to check the quality and design. Please contact our sales team for sample details and costs.
Q: How long does it take to produce an order?
A: Production time usually takes 45days depending on the order size and customization requirements.
Q: Can I add my company logo to Bamboo Cheese Board Gift Set ?
A: Yes, we offer logo customization services (Engraved on the product and package box) as part of our OEM/ODM offerings.
Q: What's the feedback from other buyers?
A: Our previous buyers praise the quality, design, and customization service.
Q: Is the bamboo sustainably sourced?
A: Yes, Bamboo is a renewable resource, environmentally friendly, and grows quickly.
Q: Can I order a mix of different Bamboo Cheese Board Gift Set in one order?
A: We can accommodate mixed orders depending on the quantity and availability. Please contact our sales team to discuss.
Q: Do you offer discounts for larger orders?
A: Yes, we offer volume - based discounts. The larger the order, the more competitive the price per unit will be.
Q: Can I request a specific packaging design?
A: Absolutely! Our custom packaging service allows you to create a unique design that suits your brand or gifting needs.
Q: Can I re - order the same product with the same customization in the future?
A: Yes, we keep records of custom orders for easy re - ordering. Just contact us.
Q: Do you have any promotional offers currently?
A: Please contact our sales team to learn about current promotions and special deals.
Q: How do you protect Bamboo Cheese Board Gift Set during shipping?
A:Bamboo Cheese Board Gift Set and accessories are carefully packaged with protective materials to prevent damage during transit.
Q: Can we customize the logo on the Wood Marble Meat and Cheese Tray?
A: Yes, we offer logo customization. Provide your design, and we will produce it with high - quality printing or engraving.
Q: What materials are available besides acacia wood?
A: Bamboo is also available, offering a more eco - friendly option.
Q: Are the cheese knives durable?
A: Yes, the knives are made with high - quality materials, combining a sturdy blade with a comfortable marble handle.
Q: Can the set be customized with different accessories?
A: Absolutely. You can choose additional utensils or adjust the set composition according to your needs.
Q:What materials are the Acacia Wooden Slate Cheese Board with Cutlery Setmade of?
A: The Acacia Wooden Slate Cheese Board with Cutlery Setare crafted from high - quality bamboo or acacia wood, which is naturally water - resistant, durable, and resistant to scratches and dents.
Q: How many accessories come with the Acacia Wooden Slate Cheese Board with Cutlery Set?
A: The Acacia Wooden Slate Cheese Board with Cutlery Setincludes multiple accessories such as little bowls for dips, different types of cheese knives, slate, marble, tray and fruit forks to meet all your hosting needs.
Q: Can the size of the cheese board be customized?
A: Yes, we can adjust the material, size, engrave your logo, package according to your requirements.
Q: What's the price per unit?
A: The price varies based on quantity, customization, and shipping terms. Please let us know your details for an accurate quote.
Q: How is the product packaged for shipping?
A: Each Acacia Wooden Slate Cheese Board with Cutlery Setis carefully wrapped and placed in a sturdy box with protective materials to prevent damage.
Q: What is the minimum order quantity?
A: Our minimum order quantity is 500 pieces for bulk purchasing. The cost of the sample can be refunded.
Q: Can I get a sample before placing a large order?
A: Yes, samples are available. We can send samples for you to check the quality and design. Please contact our sales team for sample details and costs.
Q: How long does it take to produce an order?
A: Production time usually takes 45days depending on the order size and customization requirements.
Q: Can I add my company logo to Acacia Wooden Slate Cheese Board with Cutlery Set?
A: Yes, we offer logo customization services (Engraved on the product and package box) as part of our OEM/ODM offerings.
Q: What's the feedback from other buyers?
A: Our previous buyers praise the quality, design, and customization service.
Q: Is the bamboo sustainably sourced?
A: Yes, Bamboo is a renewable resource, environmentally friendly, and grows quickly.
Q: Can I order a mix of different Acacia Wooden Slate Cheese Board with Cutlery Setin one order?
A: We can accommodate mixed orders depending on the quantity and availability. Please contact our sales team to discuss.
Q: Do you offer discounts for larger orders?
A: Yes, we offer volume - based discounts. The larger the order, the more competitive the price per unit will be.
Q: Can I request a specific packaging design?
A: Absolutely! Our custom packaging service allows you to create a unique design that suits your brand or gifting needs.
Q: Can I re - order the same product with the same customization in the future?
A: Yes, we keep records of custom orders for easy re - ordering. Just contact us.
Q: Do you have any promotional offers currently?
A: Please contact our sales team to learn about current promotions and special deals.
Q: How do you protect Acacia Wooden Slate Cheese Board with Cutlery Setduring shipping?
A:Acacia Wooden Slate Cheese Board with Cutlery Setand accessories are carefully packaged with protective materials to prevent damage during transit.